I Haven t Used My Ps4 Sense Last Year How Do I Get It Running Again

Afterward 8 years and the launch of a new console, some of the most common PS4 problems are still around. Many of the most devastating bug — such as the dreaded "Blue Line of Death" — only apply to early manufacturing runs of the PS4. Small bug similar discs automatically ejecting may prove up, regardless of how new your console is. From the biggest to the smallest, nosotros'll walk you through how to solve the most common PS4 problems.

There are three dissimilar PS4 models: The standard PS4, the PS4 Slim, and the PS4 Pro. Sony but calls the "Slim" model a PS4, which makes it more difficult to
tell the difference between the original PS4. If you're having trouble finding out which PS4 console y'all have, look at the edges. The PS4 has abrupt edges, while the updated "Slim" model has rounded edges. Brand sure to figure out your model earlier starting.

Also, completely turn off your PS4 — don't use residuum way — and plough information technology back on to come across if that solves your problems. A total power down can practise wonders. Otherwise, continue reading.

Make it touch on with Sony

First, here'southward all the data you'll need to get in contact with Sony if your particular issue is not resolved from our guide.

Method	Contact
Phone	1-800-345-7669 (Available Monday through Friday, 9 a.k. to 6 p.m. PT)
Alive Chat	Website
Twitter	@AskPlayStation

You can likewise search Sony's error message library and follow the troubleshooting suggestions for the error that you encountered.

Malfunction: Blinking blue indicator light

Eight years down the line, the "Blue Line of Death" remains the about crippling of all issues on the PS4. Taking a cue from the Xbox 360's "Red Ring of Decease," the pulsing blue line indicates a technical problem that could hateful your panel is no longer functional. Dissimilar the red ring, the "Bluish Line of Death" doesn't automatically mean your PS4 is dead, but it does the same task as the ring: Letting you know that there's a really big problem that a factory reset of the PS4 might not solve.

When booting upwards the PS4, the LED indicator light adorning the side of the console should chop-chop pulse blue before turning white. On consoles suffering from the "Blue Line of Decease," however, the blue low-cal pulses continuously, indicating failed video output before inexplicably powering off. In this instance, the console never sends a signal to the TV, essentially bricking the device and preventing normal functioning. While the problem was more widespread at launch, it still crops up for a pocket-sized portion of users and is more than likely to be an issue if your console was manufactured between late 2013 and early 2014.

Potential solutions

As Sony outlined in the aforementioned troubleshooting guide, the blinking blueish lite could exist indicative of several hardware or software issues. That said, there are several potential solutions you tin can endeavor. If you do manage to isolate an issue with the PS4 hardware, contact PlayStation customer support, or accept your console directly to an official Sony retail store, every bit they can sometimes provide on-site repairs or replacements. If there isn't a shop bachelor in your expanse, you'll probable need to transport your console to Sony. At this point, your console may not exist under manufacturer warranty: If that'southward the case, keep in mind that you may take to pay a repair fee.

• Update your Television receiver's firmware: A handful of users take noted that updating television firmware has resolved the lack of audio-video signal. If you have a newer television, particularly one with internet connectivity, refer to the goggle box'southward instruction manual and update its firmware. Doing so may alter HDMI settings and gear up device compatibility.
• Bank check the HDMI ports: Take a wait at the HDMI port on both your TV and your PS4, along with your HDMI cable, for whatever blaring abnormalities or damages. If possible, try testing culling HDMI cables.
• Check the power supply: Touch the power button on the front end of the PS4 for at to the lowest degree 7 seconds, or until the system beeps twice and powers off. Afterward, disconnect the AC power cord from the electric outlet and cheque the Air conditioning IN connector and ability cord for whatever conspicuous harm or anomalies.
• Cheque the hard drive: Make sure your PS4 is turned off, then disconnect the Air conditioning power cord and any other connected cables before sliding the HDD bay encompass outward. Once removed, inspect the hard drive for any potential harm and ensure it is properly seated in the HDD bay.
• Controller reset: Brand sure everything is continued properly. Press and concur the PS button on your controller until the system light turns orangish. Then, press and hold the PS push button again until the light turns white. We have tested this method, and it tin go your PS4 to boot properly.

Malfunction: Blinking red indicator light

Reports of the "Ruby-red Line of Decease" aren't as widespread as the aforementioned blinking blue calorie-free, but it is most as serious. On consoles suffering from the "Reddish Line of Decease," the LED indicator calorie-free adorning the side of the panel will flash cerise repeatedly, subsequently powering off after the system emits iii distinct beeps. The result is tied to overheating bug as outlined in the PS4 user guide and confirmed by Sony, perhaps a result of a fan malfunction. Some users accept reported the issue within minutes of powering up the console for the commencement time, however. Thankfully, it'southward not the sign of a completely bricked unit.

Potential solutions

If the trouble persists and is not alleviated by either of the potential solutions beneath, contact PlayStation client support or take your console directly to an official Sony retail shop to arrange a repair/replacement.

• Requite information technology a balance: Touch the power button on the front of your PS4 for at to the lowest degree seven seconds, or until the system beeps and powers off. Then, disconnect the power supply and allow the console to residuum for an extended period of time, or until information technology sufficiently cools down, before powering it up again.
• Give it ample space: Place your PS4 in a well-ventilated area to ensure information technology has plenty animate room, avoiding carpet and similar services whenever possible. Additionally, some users take reported that placing the console vertically helps decrease overheating (though it shouldn't, considering the position blocks admission to either side vent).

Problem: Damaged HDMI port and faulty HDMI cables

It may non be PS4-specific or widespread, merely some PlayStation players accept reported issues stemming from a damaged HDMI port aircraft on their PS4 units. The problem, which leads to a lack of sound or video output on the TV, is frequently caused by a connexion obtrusion resulting from a aptitude slice of metallic within the console's congenital-in HDMI port. Although the reasoning for the aptitude component is unknown, information technology effectively renders the port incompatible since the bent piece can no longer properly connect with the HDMI cord. Additionally, in that location accept been reports of faulty HDMI cables that simply don't piece of work for i reason or another.

While this issue was resolved in subsequent PS4 shipments afterwards the console's launch, if you purchase a pre-owned unit or yous're experiencing HDMI bug, you'll still desire to look for possible answers below.

Potential solutions

If neither of the potential solutions below solves the trouble, try contacting Sony. Although not confirmed, Sony will probable send you a free replacement cable in a matter of days once the problem has been confirmed.

• Check the HDMI ports: Take a expect at both the HDMI port on your TV and your PS4 for whatever clarion abnormalities or amercement, along with your HDMI cable. If possible, try testing culling HDMI cables.
• Bend back the metal: If yous can conspicuously encounter a slice of metal bent upwardly within the console'due south HDMI port, bend the damaged piece downward using a pin or pocket-sized tool. Also, make sure the port didn't knock out whatsoever teeth or crusade whatever boosted damage to the HDMI cable. If this is the problem, yous may still want to contact Sony and ask for a replacement, fifty-fifty if the console begins to work.
• Use a different HDMI cable: If y'all're unfortunate plenty to receive a faulty HDMI cablevision from Sony, simply use another on-hand cable or purchase a better HDMI cablevision.

Problem: Damaged DualShock iv analog sticks

We like a lot of things almost the DualShock 4  as a PS4 controller, but the soft rubber padding on its analog sticks can tear quite easily when playing a game that requires quick movements, like Bloodborne or Dark Souls. But only because the safe tears, that doesn't hateful you have to ditch the controller!

Potential solution

Analog stick covers, such as GelTabz — available in stores like GameStop and on Amazon — pop right over your analog stick, providing an even more comfortable gaming experience while also protecting the stick itself. They are slightly textured, then your fingers don't slip despite their apartment blueprint, and four are included in every package. PlayStation-formatted GelTabz works with both DualShock iii and DualShock 4 controllers.

You may just need to clean your controller, too. Dirt and grime work their manner around the buttons and into the controller as you play, so if you lot've gone a few months — or years — without a cleaning, your DualShock iv is due for ane. We have a guide on how to make clean your DualShock 4 from the within out, so exist sure to have that handy before you try to sync your PS4 controller again.

Bug: PlayStation Network connectivity problems

Network connectivity problems are the near persistent complaint with the PS4 and often manifest themselves every bit either NW-31201-7 and WV-33899-2 errors. The PSN goes downwardly more oftentimes than we'd like, just luckily, information technology's ordinarily non down for long stretches. Typically, network errors can be attributed to the PSN undergoing service maintenance (error code CE-33991-v), and you volition just have to wait it out. Outside of maintenance periods, even so, there are several methods you tin easily perform to get back online.

Potential solutions

• Change DNS settings: If all of your other devices are working on your abode network, but y'all still tin can't connect on your PS4, you can try altering your DNS settings. First, become to Network Settings and cull Custom for the type of connexion yous use, which is either Wi-Fi or wired. Select your network, choose the A utomatic IP Address setting, and selectDo Non Use for DHCP Host Name. A prompt with two dissimilar DNS settings should appear — choose Manual. Afterward, ready the chief DNS as "viii.8.8.viii" and the secondary DNS equally "8.viii.4.4." The console should and so cycle through its tests, and get yous back online.
• Update your router's firmware: Outdated firmware can often result in connection issues. Typically, there is information on the bottom or dorsum of your router/modem on how to cheque for a firmware update. Follow the steps provide, or contact your cyberspace service provider for assistance. Once you've updated your equipment's firmware, you may be able to connect. At the very to the lowest degree, you can rule it out as the crusade.
• Unplug and re-plug: Power downwardly your PS4, and unplug it from its power source. Then, unplug your modem and router. Look a few minutes, and reconnect the modem and router to its ability source. After both are completely booted upwards and back online, plug your PS4 dorsum into its power source and turn it on. This fully resets both your PS4 and home network and could bring your PS4 back online.
• Re-learn your network: Technology is funny sometimes, and one way to get your PS4 online is to teach it how to connect to your habitation network again. Simply tell your PS4 to forget your network, and and so go through the necessary steps to reconnect your console.

If those steps don't piece of work, you'll want to brand certain the problem is not on Sony'due south end. Go to the PlayStation Network service status website and you'll see a list of all the features offered, also as their current status. If they're greenish, they're working, while other colors mean in that location are problems. At the acme of the page, you'll also see a scheduled maintenance reminder, and then you tin plan for when PSN volition exist offline.

Malfunction: Disc auto ejects or non at all

User reports regarding malfunctioning optical drives have been trickling out since the PS4 launched. Some consoles are seemingly unable to squirt discs, while others automatically eject discs upon insertion. Some reports have even claimed that the console volition continuously attempt to squirt a disc when there is no disc inserted.

This issue mainly plagues early PS4 models, which featured touch-capacitive power and eject buttons. When y'all touch the eject button on these models, a piece of rubber helps eject the disc. The trouble hither is that overheating can cause the prophylactic to inflate, and discs to eject randomly. Sony addressed this hardware issue in after models by replacing the touch-operated sensors with mechanical buttons, but for those with the original model, the hazard of auto-ejecting remains.

If the problem persists after performing the potential solutions below, contact Sony for additional support.

Potential solutions

• Place the console vertically: Some reports claim the issue happens virtually ofttimes when the PS4 is resting horizontally. That being the instance, purchase a stand for the console and try placing the console vertically. If the issue persists, it may be a hardware issue and should exist replaced.
• Manually eject the disc: If your console is unable to eject a disc, touch the ability push button on the forepart of the PS4 for at least 7 seconds, or until the organisation beeps and powers off. And so, disconnect the Air-conditioning ability cord and any other connected cables, and slide the panel'due south forepart panel off before following the extraction tutorial outlined on the PlayStation site.
• Ability bike: Power down your console, unplug all cords, and concord the power button downwardly for 30 seconds. Then, let information technology sit for at least 2 minutes before reattaching all cables and powering on your organization.

Problem: Running out of storage infinite

The newest PlayStation four systems, including the "slim" model and the more powerful PlayStation iv Pro, both have increased internal storage of upwardly to 1TB. This is plenty of space for several AAA games, and then yous tin hands spring between a few of your favorites without having to delete annihilation. For those with a 500GB internal drive, withal, you will find yourself running out of space with regularity, particularly as game updates brand your file sizes fifty-fifty larger than they were at launch.

Potential solution

• Connect a USB external difficult drive to your console: The PS4 works with any USB 3.0-compatible hard bulldoze. Just plug it into i of the PS4'south USB ports, and select the Format equally Extended Storage choice.
• Swap out your PlayStation iv's internal storage: Any 2.five-inch bulldoze with storage betwixt 160GB and 8TB volition work with your system, and you can swap information technology without voiding the warranty on your PlayStation four. Y'all tin also upload all your saved files to the deject through PlayStation Plus or to a flash bulldoze, so you can easily think them one time you're done. Check out our full guide for a pace-past-step walkthrough.

Bug: Disc read and awarding errors

Disc read issues, which often manifest themselves equally error code CE-35486-6, could mean your disc is damaged. While errors for undamaged discs are unfortunate and rare, they are possible. A similar issue with downloaded games besides can occur (error CE-34878-0),in which case like steps tin can be taken to potentially solve the problem. If the issue occurs with a physical game you've purchased recently, the disc may be defective, and you may want to effort to commutation or return it.

Possible solutions

• Ability cycle: Like the same auto-eject error, a simple power cycle can sometimes solve disc read errors. Power downward your console, unplug all cords, and concur the ability button down for 30 seconds. Then, allow it sit for at to the lowest degree 2 minutes before reattaching all the cables and powering on your system.
• Reinstall: Even concrete games are installed on your panel. Eject the game, and navigate to its on-screen icon. Press the Options button on your controller, and delete the game from your difficult drive. Insert the disc, and the installation procedure should automatically begin, signaling that your console is recognizing the disc. For digital games that are having issues running, uninstalling and reinstalling the awarding as well can solve the outcome.
• Rebuild the database: Remove the disc in question, and ability downwards your panel by holding the ability button until y'all hear two beeps. And so, press and hold the power push again for about v seconds, which should boot your panel in safe mode. Now, plug your PS4 controller into your console via USB and cull the rebuild database option. This may merely accept a few minutes, but it could take as long as a few hours.
• Install latest updates: Check for any organisation or application updates. If available, install the updates and restart your console.
• Initialize system: Sometimes a fresh start can aid a console that's continually failing to read discs and applications. First, make sure to dorsum up all of your saved data on either a USB drive or to the cloud. And then, navigate to settings and cull initialization. Your system volition return to its initial setup — significant that you'll have to reinstall all of your applications — merely this could curb various disc and application errors.

Trouble: A game has 'bricked' your system

In early 2019, Electronic Arts and BioWare released the online role-playing game Anthem, and PlayStation 4 players experienced issues with the game "bricking" their system, evidently causing it to cease operation entirely. This isn't completely authentic, yet, and there is a style you lot should exist able to become back to normal gameplay. Although reports are simply for Anthem,y'all should follow this same process regardless of the game you're playing.

Possible solutions

• If Anthem has crashed your system, boot your PlayStation console up once more in prophylactic mode past property down the ability push button until it beeps twice.
• Once the console is back on, select theRebuild Database option. Your game salve data volition not exist erased by doing this, and if the problem occurs again and y'all cannot access your data, echo the steps to get it working.
• BioWare and Electronic Arts are actively working to uncover the underlying reason for the crashes, so make sure y'all proceed an eye out for updates.

Problem: Loud fan dissonance

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As games like The Last of Us Part Iiand Ghost of Tsushima demonstrate, the PS4 is on its terminal leg. The fans within a properly-performance PS4 are pinned with these late-generation titles, but if you're experiencing excessive fan noise with less demanding ones, there's a trouble somewhere. If you're not getting a ruby-red blinking lite, your PS4, thankfully, isn't overheating. That doesn't mean the fans are running optimally, though.

Possible solutions

• Clean with compressed air: Fully power off your PS4 by belongings the Power button for at least seven seconds, then unplug the HDMI and AC power cables. Inspect effectually the vents for any dust buildup. Using a tin can of compressed air, clean the vents, making certain to point the air stream away from the console. This is a little tricky, but you don't want to accident dust deeper into the system. If you're comfortable doing so, you can also open your PS4 and clean the dust out inside. Note, though, that this is an advanced process and will void your warranty, so we don't recommend it for hardware novices.
• Elevate your console: With the dust out of the manner, move your console and then it's as high higher up the flooring as possible. To continue your organisation dust-complimentary, y'all want a hard, flat surface — read "not carpet" — and plenty of distance from the floor. If yous take pets, the problem is usually worse, and then keep your console well out of the range of animals.
• Give information technology space: Like the blinking red light, excessive fan dissonance usually comes from likewise much dust and improper ventilation. Clean some space around your PS4 so the fan doesn't demand to work overtime to suck in air.

Problem: Headphones aren't working

If you're not hearing annihilation through headphones continued to your DualShock four, there'due south a problem. Bluetooth headsets are a piddling more tricky, so make sure to cheque out our guide on how to connect Bluetooth headphones to your PS4. If you're looking for an sound upgrade, there'southward ever our list of the best PS4 headsets, too.

Possible solutions

• Unplug your headphones and plug them dorsum in: Every bit is the case with most hardware bug, a reset usually does the play tricks. Unplug your headphones and plug them back in, and see if that solves your issues.
• Configure headphone settings: If y'all're still not hearing anything, you may not have sound routed to your headphones. From the abode screen, follow Settings > Devices > Controllers,then selectOutput to Headphones,thenAll Audio.If you can't selectOutput to Headphones,your DualShock 4 isn't detecting your headset. In this aforementioned bill of fare, you lot can also set the headphone volume.
• Make clean the headphone jack: If your DualShock iv isn't detecting your headphones, or if you're all the same having issues, the headphone jack is the likely culprit. The 3.5 mm jack that headphones use is finicky, so effort rotating your headphone plug inside to encounter if at that place'due south audio popular-in. Then, unplug them and make clean the headphone jack, and plug using a cotton swab and isopropyl booze. You don't need much, merely enough to free any grime stuck inside. You can also use a toothpick to complimentary any crumbs or other droppings that may accept worked its manner inside, only be careful. If you push too hard, you may ruin your headphone jack. If y'all're looking to ditch your PS4 altogether and upgrade into the next-gen, and then check out our comparison of the PS4 vs. PS5 console, or click here for our full review of the PS5. Or, if you're thinking of changing teams, check out our PS5 vs. Xbox Series X comparison. Unfortunately, as the adjacent-gen rolls on, and PS4 consoles get older, users tin can expect issues to become more frequent. But that's the case with any aging engineering.

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Source: https://www.digitaltrends.com/gaming/common-ps4-problems-and-how-to-fix-them/

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